Internet-only banks face scrutiny over system failures as pay rises

Internet-only banks are facing growing scrutiny over a string of customer-facing system failures, drawing attention to operational risks at the digital lenders as average pay across the sector continues to rise. All three internet-only banks paid average annual compensation above 100 million won ($66,700) in 2025, according to disclosures from the Korea Federation of Banks and the lenders. The latest disruption involved Kakao Bank, whose mobile app crashed Tuesday afternoon, according to a repor